Assistant Store Manager - Independence, Hamilton, NJ

DTLR, Inc.•Hillsborough Township, NJ

9d•$19 - $21

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to maximize sales and profitability. The role supports merchandising execution, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff and helps ensure the store complies with company policies, operational requirements, safety practices, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard work week not to exceed 40 hours. The employee may work in multiple stores within the assigned district, must have reliable transportation, and must be willing to travel by car, plane, or train. Physical requirements include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. Extended hours may be required during critical project phases.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, find solutions to administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, prioritize effectively, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation and willingness to travel by car, plane, or train.
Flexible availability, including days, nights, weekends, and holidays; standard work week does not exceed 40 hours.

Responsibilities

Support the Store Manager in daily store operations and work toward maximum sales and profitability.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to support performance within budget.
Help monitor and identify loss or inventory inconsistencies so the store can meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment so customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.