Sales - Store Manager

Russell Cellular•Ocoee, FL

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, drive sales, and deliver great customer experiences at a Verizon Authorized Retailer. The Store Manager leads from the front by serving customers, coaching and developing Wireless Specialists, and achieving both individual and store sales goals. The role is hands-on and customer-facing, with responsibility for team performance and daily store operations.

Requirements

  • Retail leadership, store management, or sales management experience.
  • A passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • A track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives.
  • Recruit, interview, hire, train, and onboard new team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
  • $17.00 per hour base rate plus uncapped commission; average earnings are up to $22.00 per hour.
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