Sales - Store Manager

Russell Cellular•Creston, IA

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, drive sales, develop employees, and deliver strong customer experiences. The role combines hands-on team leadership with active customer-facing sales work: the Store Manager is responsible for personal sales goals as well as store objectives. Russell Cellular is a Verizon Authorized Retailer that has operated since 1993 and serves customers through hundreds of locations across the country.

Requirements

  • Retail leadership, store management, or sales management experience.
  • A passion for coaching, developing, and motivating others.
  • Strong interpersonal, communication, and relationship-building skills.
  • A track record of achieving sales goals and driving team performance.
  • Ability to thrive in a fast-paced, goal-driven retail environment.
  • Flexible availability, including weekends as business needs require.

Responsibilities

  • Lead, coach, and develop Wireless Specialists to meet sales and service expectations.
  • Drive store performance through hands-on leadership, coaching, and accountability.
  • Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
  • Recruit, interview, hire, train, and onboard team members.
  • Manage scheduling, inventory, cash handling, and daily store operations.
  • Resolve escalated customer concerns and ensure an exceptional customer experience.
  • Maintain a clean, organized, and professional store environment.

Benefits

  • Medical, dental, vision, and life insurance benefits for eligible employees.
  • 401(k) with employer matching opportunities.
  • Paid time off, paid sick leave, and company holidays.
  • Employee Assistance Program (EAP).
  • Verizon discounts, sales contests, and performance incentives.
  • Career development, advancement opportunities, and paid training.
  • Same-day pay options.
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