The Store Manager is responsible for managing the entire store operation, exceeding goals and expectations, and providing quality customer service. As the primary person responsible for the store, the manager provides support and guidance to employees and maximizes profitability by managing controllable expenses, brand standards, and compliance. The role reports to the District Supervisor. The Store Manager leads and supervises employees, manages inventory and cash procedures, maintains store security and safe, clean conditions, and ensures compliance with company policies. The manager addresses customer concerns, completes required reports, and ensures staffing and training meet the needs of the business. The schedule may be 40–45 hours per week for hourly managers or 48 hours per week for salaried managers; availability to work all shifts, weekends, and holidays and to respond 24/7 is required.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED