Store Manager In Oakland MD

Dollar General•Oakland, MD
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opened and closed each day, and operates in compliance with company policies, procedures, and applicable labor laws. The role also oversees inventory, merchandising, cash and security controls, customer service, store cleanliness, safety, and required paperwork. The manager personally opens the store at least twice per week and personally closes it at least twice per week. The position involves regular driving to make bank deposits and occasional travel to management meetings or other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills and the ability to work with staff tactfully and directly.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent is strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • Frequent walking, standing, bending, stooping, kneeling, and handling of merchandise and equipment; frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, evaluate, counsel, and retain qualified employees; recommend employee pay rates and advancement, and address performance gaps up to and including termination.
  • Ensure appropriate staffing and effectively open and close the store each day; personally open and close the store at least twice per week for each task.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.

Benefits

  • Health insurance coverage options
  • Supplemental benefit programs
  • 401(k) Savings Plan
  • Paid sick leave where required by law
  • Vacation
  • Paid maternity and parental leave
  • Short-term incentive opportunities based on individual and/or company performance
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