Store Manager In Hagerstown MD

Dollar General • Hagerstown, MD

1d • Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees hiring, training, performance management, scheduling, store opening and closing, inventory, merchandising, customer service, cash controls, safety, and compliance with company policies and procedures. The role also includes completing required paperwork and documentation, making bank deposits, and occasionally traveling to management meetings or other Dollar General stores.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit-control procedures.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Strong organization skills and attention to detail.
• Ability to solve problems and handle situations where limited standardization exists.
• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; lift up to 40 pounds frequently and up to 55 pounds occasionally; and climb a ladder occasionally.
• Regularly drive or provide personal transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores.

Nice To Haves

• Bilingual Spanish skills may be preferred at certain store locations.
• High school diploma or equivalent is strongly preferred.
• One year of retail management experience is preferred.

Responsibilities

• Recruit, select, train, and retain qualified employees in compliance with labor laws and company policies; ensure the store is properly staffed.
• Conduct employee performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
• Ensure the store is opened and closed effectively each day, personally opening at least twice and closing at least twice per week.
• Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
• Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
• Oversee staging, stocking, storage, and merchandise presentation according to company processes and established practices.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer service leadership and maintain a clean, organized, safe, and secure store environment.
• Ensure the store has the tools needed to perform required tasks.
• Enforce company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED