STORE MANAGER - 20 and older only - ELIZABETHTOWN KY

Dollar General•Elizabethtown, KY
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees hiring, training, employee performance, store operations, inventory, cash controls, customer service, safety, and compliance with company policies and procedures. The role involves personally opening the store at least twice per week and personally closing it at least twice per week, as well as regularly driving to make bank deposits and occasionally traveling to management meetings or other Dollar General stores. The position is in Elizabethtown, Kentucky, and is restricted to people age 20 and older. The high school diploma or equivalent is strongly preferred, as is one year of retail management experience. Some store locations may give preference to bilingual Spanish speakers. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather. It includes frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment; regular lifting of up to 40 pounds and occasional lifting of up to 55 pounds; and occasional ladder climbing. The employee must regularly drive or provide their own transportation for bank deposits and may occasionally drive to meetings or other stores.

Requirements

  • Must be 20 years of age or older.
  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Ability to perform frequent walking, standing, bending, stooping, kneeling, and merchandise handling.
  • Ability to lift up to 40 pounds regularly and up to 55 pounds occasionally, and to climb a ladder occasionally.
  • Must regularly drive or provide own transportation for bank deposits and occasionally for meetings or travel to other Dollar General stores.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events supporting safety, security, and company policies.
  • Ensure the store is adequately staffed and opened and closed effectively each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
  • Recruit, hire, and train qualified applicants to meet store staffing needs and support ongoing staff development.
  • Act as a liaison between the corporate office and store employees and foster cooperation and collaboration.
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