Store Manager In Smithfield Nc

Dollar General•Smithfield, NC
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with labor laws and company policies. The Store Manager also manages store operations, inventory, merchandising, financial controls, customer service, safety, security, and required documentation. The Store Manager must personally open the store at least twice per week and personally close it at least twice per week. The position involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. It also regularly requires driving or providing personal transportation for bank deposits and may involve travel to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Strong organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing.
  • Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees; conduct performance evaluations and address performance gaps through solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice weekly for each.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, weekly ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle-count follow-up.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools necessary to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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