STORE MANAGER - 21 and older only - DYER IN

Dollar General•Dyer, IN
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, and compliance with labor laws and company policies. The manager also oversees store operations, inventory, merchandising, financial controls, customer service, safety, security, and completion of required documentation. The Store Manager is expected to personally open the store at least twice per week and personally close it at least twice per week. The position includes frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment; lifting up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder use; and regular driving or providing personal transportation for bank deposits and occasional meetings or visits to other Dollar General stores. The work environment is fast-paced, with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing; frequent bending, stooping, and kneeling.
  • Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Occasional climbing using a ladder.
  • Regularly drive or provide own transportation for bank deposits and occasional management meetings and visits to other stores.
  • Applicants must be 21 years or older.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; personally open at least twice weekly and close at least twice weekly.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation, pricing, signage, and use of fixtures meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings and other Dollar General stores.
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