Store Manager- Petzinger Columbus OH

Circle K Stores•Columbus, OH
•Onsite

About The Position

The Store Manager leads the store’s employees and operations to maintain company standards, provide excellent customer service, and maximize sales and net profits. The role supervises at least two full-time employees, recruits and trains staff, assigns work, schedules employees, and supports a clean, organized, adequately stocked store. The manager develops professional relationships with suppliers, addresses customer complaints, maintains regular onsite attendance, and promotes a safe and positive image in the community. The Store Manager provides ongoing employee training and performance feedback, ensures required training is completed, and communicates relevant information to store employees and the Market Manager. The role plans and monitors store activities, maintains records and manuals, and ensures reports, merchandise displays, pricing, and employment-related notices meet requirements. Financial responsibilities include reviewing sales and expenses, managing budgets, forecasts and merchandise margins, safeguarding funds, and reporting discrepancies to the Market Manager. This position requires at least 50 hours of work per week and may include all shifts, weekends, and holidays. Approximately 95% of work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role involves occasional exposure to extreme temperatures and noise, and work with minimal direction and periodic supervision. Hiring range: $16.00 to $18.50.

Requirements

  • High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
  • Ability to supervise and train employees in the use of equipment, tools, and materials identified in the CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to supervise and manage functions identified in the CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to use a computer or acquire the necessary skills, including for reports, inventory control, cash control, and employment-related forms.
  • Valid driver’s license and dependable transportation.
  • Open availability.
  • Ability to communicate orally and in writing in English.
  • Ability to perform the essential duties and physical functions and work in the described conditions.
  • Ability to operate a motor vehicle and sit for long periods.

Nice To Haves

  • Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Supervise the activities of two or more full-time employees.
  • Recruit, hire, train, schedule, counsel, mentor, motivate, and manage employees in accordance with company guidelines and business needs.
  • Assign tasks and maintain a clean, stocked, organized, and well-kept store that meets company standards.
  • Build positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
  • Maintain regular and predictable onsite attendance and promote a safe, positive image in the community.
  • Prepare timely employee performance appraisals and check-ins, and ensure employees complete required training.
  • Train employees on customer service, store image, marketing execution, safety, and cash awareness.
  • Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
  • Evaluate store needs and develop action plans to meet objectives.
  • Maintain store files and manuals and ensure reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
  • Analyze sales and expenses, take action to maximize sales and net profits, and manage budgets, forecasts, and merchandise margins.
  • Safeguard and account for money received and disbursed; perform financial analyses and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
  • Perform other duties as assigned.
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