Store Manager- Petzinger Columbus OH

Circle K•Columbus, OH

17h•$16 - $19•Onsite

About The Position

The Store Manager oversees store operations and directly supervises two or more full-time employees. The role is responsible for recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining store cleanliness, organization, inventory presentation, and customer service; and ensuring compliance with Company standards and safety procedures. The manager builds professional relationships with suppliers, addresses customer complaints, maintains regular onsite attendance, and supports a positive public image in the surrounding community. The position also includes communicating with employees and the Market Manager, planning and organizing store activities, maintaining files and manuals, ensuring reports and required postings are completed, and managing merchandise presentation and pricing. Financial duties include analyzing sales and expenses, managing budgets, forecasts and merchandise margins, safeguarding funds, and reporting discrepancies to the Market Manager. The role requires at least 50 hours per week and may involve all shifts, weekends, and holidays. Approximately 95% of the work is indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in using equipment, tools, and materials described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer or acquire the skills needed to complete and analyze reports and manage inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to work alone and with minimum direction and periodic supervision.
Ability to stand and/or walk for an entire shift; grasp, reach, and manipulate objects throughout the shift; and operate a cash register and/or computer keyboard.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to push or pull with the arms up to 20 pounds, reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and evaluate employees in accordance with Company guidelines and non-discrimination practices.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to Company standards.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Develop positive, professional relationships with suppliers and maintain a safe, positive image in the surrounding community.
Maintain regular and predictable onsite attendance.
Prepare timely performance appraisals and employee check-ins in Workday, including 30- and 60-day check-ins, 90-day and 12-month reviews, and anniversary check-ins.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required training; ensure training is completed on time.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals; ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis.
Notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Perform other duties as assigned.
Work at least 50 hours per week and perform work that may include all shifts, weekends, and holidays.
Perform indoor and occasional outdoor duties, including cleaning parking lots and gas pumps and taking out garbage.