Store Manager, Coconut Point

Knitwell Group•Estero, FL
•Onsite

About The Position

The Store Manager leads the store team, builds community connections, and shapes a seamless customer experience. The role fosters a welcoming environment for associates and customers, creating memorable, personalized experiences that reflect Soma’s culture of hospitality. The Store Manager is accountable for store performance and for coaching and developing a successful team. The Store Manager defines a customer-centered vision and strategy, drives operational excellence and business results, oversees the store’s financial performance, and maintains a visually inspiring environment that meets brand standards. The role also communicates brand priorities, ensures compliance with company policies and practices, and represents the store in community initiatives.

Requirements

  • At least 18 years old.
  • At least 5 years of retail management experience, including 2 years in a Store Manager position.
  • Flexible availability, including nights, weekends, and holidays.
  • Passion for the brand, fashion, and empowering confidence.
  • Demonstrated ownership mindset and ability to lead by example.
  • High level of accountability and initiative.
  • Effective leadership, people management, and communication skills.
  • Collaborative leadership style and commitment to developing talent.
  • Strong business acumen and ability to drive results through reporting analysis and strategic planning.
  • Action-oriented approach to organizing, delegating, and prioritizing assignments to meet deadlines.
  • Ability to bend, reach, and stretch for products; move around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
  • Hire, develop, and coach a retail team to deliver a customer-centered experience.
  • Own the store’s financial performance, manage payroll and schedules, and achieve sales goals.
  • Communicate expectations, provide guidance and feedback, and empower team members.
  • Use store reporting to create action plans that improve metrics and support effective business operations.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Share brand priorities, initiatives, and messages with store teams.
  • Ensure compliance with policies, guidelines, and business practices.
  • Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and advancement opportunities across the company’s brands.
  • Community impact through philanthropic partnerships.
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