Store Manager In Norman Ok

Dollar General•Norman, OK
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance evaluation, and development while ensuring compliance with labor laws and company policies. The Store Manager also manages store operations, inventory, merchandise presentation, cash controls, safety, customer service, and required paperwork. The position involves regularly opening and closing the store, including personally opening and closing it at least twice per week, and driving to make bank deposits and occasionally attend meetings or visit other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related trips.
  • Frequently walk and stand, bend, stoop, kneel, handle merchandise and equipment, and lift up to 40 pounds; occasionally lift up to 55 pounds and climb using a ladder.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with applicable labor laws and company policies.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding pay and advancement; take disciplinary action up to and including termination as appropriate.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice per week.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or travel to other Dollar General stores.
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