STORE MANAGER - NORMAN, OK STORE #4126

Dollar General•Norman, OK

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, customer service, cash controls, safety, and required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The position is based at the Norman, Oklahoma store (#4126).

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent preferred.
  • One year of retail management experience preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and take appropriate action, including counseling or termination when necessary.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is staffed and effectively opened and closed each day; open it at least twice and close it at least twice per week.
  • Evaluate operating statements for business trends, sales, profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on BSR/cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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