Store Manager In Muskogee Ok

Dollar General•Muskogee, OK
•Onsite

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and operational support. The role oversees hiring, training, performance management, staffing, store opening and closing, inventory, cash controls, safety, customer service, and compliance with company policies and procedures. The manager analyzes operating statements and business trends, manages ordering and inventory practices, ensures merchandise is stocked and presented correctly, and maintains accurate inventory and financial controls. The role also maintains a clean, organized, safe store, completes required paperwork, and ensures employees have the tools and guidance needed to perform their work.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • Frequent walking and standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to occasionally climb using a ladder.
  • Regularly drive or provide own transportation for bank deposits and occasional meetings or store visits.

Nice To Haves

  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and manage qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense controls, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure working and shopping environment.
  • Ensure the store has the tools needed for required tasks and employees comply with company policies and procedures.
  • Complete paperwork and documentation according to company guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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