Store Manager In Duncan Ok

Dollar General•Duncan, OK
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role leads employee hiring, training, performance management, and development; maintains store operations and financial integrity; and ensures compliance with company policies and applicable labor laws. The manager also provides customer-service leadership and maintains a clean, organized, safe, and adequately equipped store. The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires regularly driving or providing personal transportation for bank deposits and occasionally attending management meetings or visiting other Dollar General stores. The work is fast-paced, with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control procedures.
  • Ability to perform IBM cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand, bend, stoop, kneel, and handle merchandise and equipment.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder climbing is required.
  • Regularly drive or provide personal transportation for bank deposits; occasional travel to management meetings and other stores.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees while ensuring the store is properly staffed and compliant with labor laws and company policies.
  • Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations regarding employee pay and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice a week and personally close it at least twice a week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, including reviewing ordering plans, seasonal direction, and inventory issues weekly and following up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes, and ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store for employees and shoppers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow and enforce company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Act as a liaison between the corporate office and store employees and foster cooperation, collaboration, and staff development.
  • Regularly drive or provide personal transportation for bank deposits and occasionally travel to management meetings or other Dollar General stores.
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