Tulsa 6001 - Auto Parts Store Manager

Replacement Parts•Tulsa, OK

18d•Onsite

About The Position

The Store Manager is responsible for the sales and profitability of a Bumper to Bumper Auto Parts retail store and directly supervises store associates. The role combines management functions—including purchasing, budgeting, accounting, and personnel work—with customer-facing sales and store operations. The Store Manager provides over-the-counter sales, takes orders in person and by phone, promotes sales programs, and supports customer and team activities. The manager leads store employees, oversees customer service and sales performance, develops new customer accounts, grows business with existing customers, and manages inventory. The position also includes hiring, training, evaluating, and directing employees; ensuring compliance with company policies and applicable laws; and performing subordinate work as needed. The role supervises 2–25 employees and requires a high school diploma or GED and at least two years of auto parts experience. Management experience and ASE certifications are preferred.

Requirements

High school diploma or general education degree (GED).
At least 2 years of auto parts experience.
Valid driver’s license with a good driving record; a Class E license is required for Missouri locations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals and effectively present information and respond to questions.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to apply common-sense understanding to carry out written, oral, or diagram instructions and address problems involving several concrete variables in standardized situations.
Basic computer skills, including web browsing and Microsoft Office.
Ability to meet the physical demands of the job, including regularly standing, walking, handling and reaching; and lifting up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.
Employment is subject to post-offer, pre-employment drug testing; this is a safety-sensitive position involving heavy equipment, moving conveyors, and hazardous materials.

Nice To Haves

Management experience preferred.
ASE certifications preferred.

Responsibilities

Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or customer services.
Monitor sales activities to ensure customers receive satisfactory service and quality goods; call on and visit customers as business needs require or as directed by the District Manager.
Generate new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting products and promotions, and maintain and submit call logs as required by the District Manager.
Accurately inventory, stock, and reorder when inventory drops to a specified level.
Instruct staff on handling difficult and complicated sales.
Assign employees to specific duties.
Hire, train, and evaluate personnel; promote, discipline, and terminate workers when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Run the store in compliance with federal, state, and local laws and regulations.
Perform subordinates’ work activities, such as cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Perform other duties as assigned.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.