Jiffy Lube Store Manager
About The Position
Atlantic Coast Enterprises is hiring a full-time Store Manager at a Jiffy Lube location in Conway, South Carolina. The Store Manager leads the store team and oversees day-to-day operations while working to provide fast, friendly, clean, and professional service and create lifelong customers. The role involves keeping customers and employees satisfied, setting a positive example, and helping shape the business with the team. The Store Manager hires and trains employees, provides constructive feedback and coaching, holds staff accountable, and supports their development. The position also contributes to business growth and profitability through sales and customer-service practices, guest-satisfaction tools, and budget forecasting. The role requires building relationships with employees and customers and resolving issues effectively. Atlantic Coast Enterprises is a full-service lubrication, fluid, and automotive maintenance center. The company describes its workplace as supportive and collaborative, and encourages employees to share ideas. Compensation is described as competitive, with multiple bonus platforms and potential earnings up to $100,000 per year.
Requirements
- At least 18 years old.
- High school diploma or equivalent.
- Valid driver's license.
- Relevant sales and customer service experience.
- Strong leadership, communication, and interpersonal skills.
- Ability to work under pressure and delegate.
- Ability to make customer service a priority and resolve complex customer and employee issues in a timely manner.
- Professional presentation.
- Organized and detail-oriented.
- Self-motivated, with excellent sales skills and an interest in the automotive industry.
Nice To Haves
- Previous leadership experience.
Responsibilities
- Lead the store's day-to-day business operations.
- Provide fast, friendly, clean, and professional customer service and promote customer satisfaction.
- Set a positive example and help create an enjoyable workplace.
- Hire and train team members for appropriate roles.
- Coach and develop employees, provide constructive feedback, hold them accountable, and encourage their leadership skills.
- Use established tools and practices to support guest satisfaction and business profitability.
- Contribute to the growth of the automotive business through sales and customer service.
- Plan and track budget forecasting models.
- Build relationships with employees and customers.
- Resolve customer and employee issues effectively and in a timely manner.
Benefits
- Competitive salary with multiple bonus platforms and potential earnings up to $100,000 per year.
- Paid vacation.
- Comprehensive health care coverage.
- Dental insurance.
- Vision insurance.
- Basic life insurance.
- Short-term and long-term disability coverage.
- Savings and retirement 401(k) program.
- Bereavement leave.
- Employee oil changes and discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
