Store Manager- Pandora @ Dover Mall

Pandora•Dover, DE

1d•$58,000 - $72,000

About The Position

The Store Manager leads a Pandora store, immersing themselves in the brand, culture, and products while delivering exceptional customer experiences. The role includes spending time on the sales floor, engaging with customers, and managing and coaching Assistant Store Managers, Sales Leads, and Sales Associates. The Store Manager drives individual and store sales, achieves commercial targets and KPIs, develops brand loyalty, recruits and develops talent, and ensures strong visual merchandising and operational execution.

Requirements

At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
Strong written and verbal communication skills.
Ability to connect with people at all levels of the organization.
Business acumen and analytical thinking that support positive results.
Skills in recruiting, retaining, and developing teams, including succession planning and internal mobility.
Knowledge of Microsoft Office 365 and retail point-of-sale systems.
At least 18 years old and able to provide proof of identity and eligibility to work.
Ability to work a flexible schedule that includes nights, weekends, and holidays.
Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

Promote Pandora's store culture and serve as a brand ambassador.
Exceed individual and store sales goals by building genuine connections with customers.
Achieve commercial targets and key performance indicators.
Deliver memorable shopping experiences through product knowledge and brand loyalty.
Coach and inspire the sales team, provide real-time feedback, and foster accountability for individual and store performance.
Build lasting customer relationships beyond individual transactions.
Recruit talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads.
Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
Implement visual merchandising directives on time, maintain efficient operational processes, and support ongoing talent development.
Perform other duties as assigned.