Pandora Jewelry Sales Specialist, Carolina Place Mall

REEDS Jewelers•Pineville, NC

3d•Onsite

About The Position

REEDS Jewelers is hiring a client-focused Pandora Jewelry Sales Specialist for its Pandora-branded boutique at Carolina Place Mall in Pineville, North Carolina. REEDS is a family-run company that has operated since 1946 and emphasizes quality, personalized service, and ethical leadership. Pandora is a global jewelry brand recognized for its charms, bracelets, rings, and necklaces, as well as its commitment to sustainability and responsible craftsmanship. The role centers on helping customers find meaningful pieces, creating memorable shopping experiences, building lasting client relationships, and contributing to a team-oriented, high-energy retail environment. The specialist serves as a brand representative on the sales floor, provides product and brand education, and works toward individual and team sales goals. The position also supports clienteling, events, merchandising, point-of-sale transactions, store presentation, and adherence to operational and security procedures. REEDS offers compensation, merchandise discounts, 401(k), and paid time off for full-time and part-time positions. Full-time team members are also eligible for health, dental, life, and LTD insurance and other benefits.

Requirements

Retail or hospitality experience, preferably in jewelry or luxury sales.
Enthusiasm for the Pandora and REEDS brands.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced, team-driven environment.
Availability to work a flexible schedule, including weekends, holidays, and evenings.
High school diploma or equivalent.
Legal authorization to work in the United States.

Nice To Haves

Jewelry product knowledge or GIA coursework.
Passion for storytelling, personal expression, and client connections.

Responsibilities

Provide exceptional service throughout the customer journey.
Create personalized shopping experiences and build lasting client relationships.
Educate clients about Pandora products and the brand story.
Maintain a polished, welcoming, and engaging presence on the sales floor.
Achieve and exceed personal and team sales goals.
Stay informed about product knowledge, promotions, and visual standards.
Drive repeat business through clienteling and follow-up strategies.
Support store events and promotional activities.
Assist with merchandising and maintaining visual standards.
Operate POS systems accurately and efficiently.
Maintain cleanliness and organization in the front and back of house.
Follow store policies and security procedures.