Sales Associate (Full-Time) - Carolina Place Mall, Pineville, NC

DTLR, Inc.•Pineville, NC

2d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. The work is expected to be performed professionally, courteously, reliably, and with a results-oriented approach. The associate helps customers identify suitable products, maintains merchandise and the sales floor, supports operational and loss-prevention standards, and may take charge of the store when necessary. The standard work week is 35 to 40 hours.

Requirements

Previous retail or customer-service work experience is preferred but not necessary.
A high school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision; must be able to take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and a desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.

Nice To Haves

Previous retail or customer-service work experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships by providing professional, courteous, attentive, honest, and responsive service, and help customers select products that meet their needs.
Use basic fashion and trend knowledge to recommend appropriate merchandise while maintaining company standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying loss or inconsistencies to help meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Minimize inventory shrinkage by guarding against shoplifting and internal theft and following loss-prevention policies and security procedures.
Follow point-of-sale procedures, balance money received during assignments, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.