Store Manager - 833

Five Below•Wichita, KS

About The Position

The Store Manager leads the store team and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role requires visible, hands-on leadership on the sales floor, coaching and developing associates, managing labor to business needs and budget, and maintaining operational standards. The Store Manager creates a positive, fun, high-performing culture; adapts to changing priorities; and demonstrates integrity and accountability. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The Store Manager works primarily through active floor leadership and also plans through development check-ins, coaching conversations, and labor and volume planning. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and involves physical activity on the sales floor and in the stockroom.

Requirements

At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
High school graduate or equivalent.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Ability to lead in fast-paced, high-volume, or high-complexity store environments.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers by telephone and face-to-face, and with managers and coworkers.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently operate a computer and printer, and occasionally operate a cash register.
Ability to occasionally ascend and descend ladders and frequently kneel, bend, twist, and stoop.
Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
Ability to operate ladders, pallet jacks, and handheld devices.

Nice To Haves

Promotion from assistant or co-manager roles is a plus.
Retail experience is preferred.

Responsibilities

Lead the store team by serving as the visible face and pace-setter of the store.
Coach, develop, provide feedback to, and recognize associates.
Oversee store operations, including freight flow, merchandise zones, and clear priorities.
Manage labor and flex staffing to business needs while staying on budget.
Drive sales on the floor by modeling selling behaviors and guiding the team toward strong customer experiences.
Create a positive, fun, high-performing team culture.
Adapt quickly to changing business needs and priorities.
Demonstrate integrity and accountability for outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Deliver results in sales and labor, customer feedback, Store Scorecard performance, team development and retention, and operational execution and compliance.
Frequently move across the sales floor to direct associates and assist customers, and travel to and from the stockroom to retrieve and put away merchandise.
Retrieve and put away stock using ladders as needed, and lift, push, or pull up to 25 pounds and place or move merchandise to heights of 5–10 feet.