Store Manager In Hermitage PA

Dollar General•Hermitage, PA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, customer service, financial controls, safety, and compliance with company procedures. The manager must personally open the store at least twice per week and personally close it at least twice per week. The Store Manager maintains a clean, organized, safe, and secure store; ensures employees and the store have the tools needed to perform required tasks; and completes paperwork and documentation according to company guidelines and deadlines. The position regularly involves walking, standing, bending, stooping, kneeling, handling merchandise and equipment, lifting, occasional ladder climbing, and driving to make bank deposits or attend meetings and other stores. The work takes place in a fast-paced environment with moderate noise, with occasional exposure to outside weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regularly drive or provide own transportation for bank deposits and occasional work-related meetings or store visits.
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in compliance with labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day; personally open and close the store at least twice per week each.
Conduct performance evaluations, identify employee performance gaps, provide solutions or counseling, and recommend pay rates and advancement; address issues up to and including termination.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and compliance with policies.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, along with expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company work processes.
Ensure merchandise is presented according to established practices, using fixtures properly and maintaining product pricing and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools and equipment needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to company guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.