Store Manager In Lancaster PA

Dollar General•Lancaster, PA

1d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing and employee development, store operations and inventory, customer service, safety and security, cash controls, and compliance with company policies and procedures. The manager ensures that the store opens and closes effectively, personally opening it at least twice per week and closing it at least twice per week. The role also evaluates operating statements and business trends, manages merchandise flow and inventory, maintains the store environment and equipment, and completes required paperwork and documentation. Regular driving using personal transportation is required for bank deposits and may be needed for management meetings or visits to other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to regularly drive and provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate meetings and events.
Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice weekly and close it at least twice weekly.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, seasonal direction, inventory issues, replenishment, and cycle counts to meet or exceed in-stock targets.
Facilitate merchandise staging, stocking, and storage according to company work processes; ensure merchandise presentation, pricing, and signage follow established practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure store environment and ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive personal transportation to make bank deposits and occasionally attend management meetings or travel to other Dollar General stores.