Store Manager In Erie PA

Dollar General•Erie, PA

10h

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, inventory and merchandise management, customer service, safety, security, cash controls, and compliance with company policies and procedures.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to regularly drive and provide personal transportation for bank deposits and occasional work-related travel.
Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and to climb a ladder occasionally.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, train, and develop employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations on pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is staffed and opened and closed effectively; personally open and close the store at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, in-stock targets, seasonal direction, inventory issues, replenishment, and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise, and ensure merchandise is presented, priced, and signed according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store environment and ensure necessary tools are available.
Ensure employees follow company policies and procedures, including the Standard Operating Procedures manual, Employee Handbook, and company communications.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.