Store Manager In Harrisburg PA

Dollar General•Harrisburg, PA

14h

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee development, inventory, merchandising, customer service, cash controls, safety, and compliance with company policies and applicable labor laws. The Store Manager helps ensure the store is properly staffed and opened and closed each day, personally opening at least twice per week and closing at least twice per week. The position involves reviewing operating results, managing inventory and merchandise presentation, maintaining financial and operational controls, completing required documentation, and providing leadership for a clean, safe, and well-organized store.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Ability to regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations regarding pay rates and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise in accordance with company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment and ensure the store has the tools needed for required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.