Store Manager In Massillon Oh

Dollar General•Massillon, OH

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, performance, inventory, merchandising, customer service, cash controls, safety, security, and compliance with company policies and procedures. The Store Manager helps maintain a properly staffed, clean, organized, and secure store, and ensures merchandise and inventory are managed according to established practices. The role also supports employees’ development, monitors business performance and expenses, completes required documentation, and acts as a liaison between the corporate office and store employees.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Nice To Haves

Bilingual Spanish language skills may be preferred at certain store locations.
High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, train, evaluate, and retain qualified employees; address performance gaps through solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and company policies.
Ensure the store is appropriately staffed and opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements for business trends, sales, profitability, inventory turn, expense control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, and presentation according to company work processes and established practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Ensure financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.