Store Manager - The Avenue at Murfreesboro

Pandora • Murfreesboro, TN

7d • $62,400 - $78,000

About The Position

The Store Manager is a brand ambassador who immerses themselves in Pandora’s brand, culture, and products while delivering exceptional customer experiences. The role involves spending time on the sales floor, engaging with customers, driving sales, and coaching and managing Assistant Store Managers, Sales Leads, and Sales Associates. The manager is responsible for achieving sales and commercial targets, developing talent, maintaining operational and visual merchandising standards, and building lasting customer connections. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization and engage an audience.
• Business acumen and analytical thinking that produce positive results.
• Skills in recruiting, retaining, and developing teams, succession planning, and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years of age, with proof of identity and eligibility to work.
• Flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Engage customers on the sales floor and help deliver exceptional shopping experiences.
• Exceed individual and store sales goals by building genuine connections with customers.
• Achieve commercial targets and key performance indicators, and set new records for store performance.
• Demonstrate product knowledge and build brand loyalty.
• Coach and inspire the sales team, promoting accountability and providing real-time feedback and guidance toward KPI goals.
• Build lasting customer relationships beyond individual transactions.
• Recruit talent for seasonal and core positions, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
• Oversee talent, brand, operations, and customer experience, including timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform other duties as assigned.

Benefits

• Base compensation plus incentive bonus.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days, plus paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed