STORE MANAGER - MURFREESBORO, TN STORE #9618

Dollar General•Murfreesboro, TN

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, trained, and operated in accordance with company policies, labor laws, and procedures. The manager oversees employee performance, store operations, inventory, customer service, cash controls, safety, and required paperwork. The manager opens the store at least two times per week and closes it at least two times per week. Working conditions include frequent walking or standing and bending, stooping, and kneeling; handling merchandise and store equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and regular driving a personal vehicle for meetings, visits to other stores, and deposits. The environment is fast-paced with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, extreme cold in freezers, and climbing a step ladder up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.
Ability to meet the described physical demands, including frequent walking or standing, bending, stooping, kneeling, lifting, and occasional climbing.
Regular use of a personal vehicle for meetings, visits to other stores, and deposits.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, and determine solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is adequately staffed and opened and closed effectively each day; open at least two times per week and close at least two times per week.
Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.