Store Manager

Circle K • Prosper, TX

1d • Onsite

About The Position

The Store Manager oversees store operations and directly supervises two or more full-time employees, which may include Assistant Managers, Lead Representatives, and Customer Service Representatives. The role is responsible for staffing, training, scheduling, customer service, store presentation, safety, communications, inventory, and financial performance. The manager develops plans to meet store objectives, maintains required records and reports, and works with employees and the District Manager to address operational needs. The position requires at least 50 hours per week, open availability, and work across shifts, including weekends and holidays. Work is approximately 95% indoors, with occasional outdoor tasks and exposure to cold temperatures, noise, and other conditions described below.

Requirements

• High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
• Ability to supervise and train employees in the use of equipment, tools, and materials identified in the CSR, LSR, and SA job descriptions.
• Ability to supervise and manage functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer, or acquire the necessary skills, including for reports, inventory control, cash control, and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate orally and in writing in English.
• Ability to perform the essential duties and physical functions of the position and work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands throughout a shift, with eye-hand coordination; push or pull with arms up to 20 pounds; reach overhead; bend, twist, stoop, kneel, squat, push, and pull.
• Ability to stand and/or walk for an entire shift and work alone.
• Ability to operate a cash register and/or computer keyboard; climbing a ladder may be required.
• Ability to work around cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and occasional noise.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of two or more full-time employees.
• Recruit, hire, train, counsel, mentor, motivate, and separate employees using non-discriminatory management practices.
• Assign tasks and manage schedules according to Company guidelines and business needs to support customer service and store image.
• Maintain a clean, adequately stocked, organized, and well-kept store in accordance with Company standards.
• Build positive and professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Maintain regular, predictable onsite attendance and promote a safe, positive image in the neighboring community.
• Prepare timely performance appraisals and check-ins for employees, including 30-, 60-, and 90-day reviews, 12-month reviews, and anniversary check-ins.
• Train employees to meet customer service, store image, marketing, safety, and cash-awareness expectations, and ensure required training is completed on time.
• Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the District Manager.
• Evaluate store needs and develop action plans to achieve objectives.
• Organize and maintain store files and manuals; ensure reports are accurate and completed on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and conduct other financial analysis as needed.
• Notify the District Manager of sales, cash, inventory, or operating discrepancies.
• Perform other duties as assigned.
• Work at least 50 hours per week and perform duties that may include cleaning parking lots and gas pumps and taking out garbage.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED