Store Manager - Poplar Bluff, Mo Store #518

Dollar General•Poplar Bluff, MO

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures proper staffing, employee training and performance management, effective store operations, inventory accuracy, financial integrity, customer service, and compliance with Company policies and procedures. The manager opens the store at least twice per week and closes it at least twice per week.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including basic arithmetic and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory-management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day, opening at least twice and closing at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on Basic Stock Replenishment (BSR) and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to Company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure environment for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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