Sunglass Hut - Deerbrook Mall Macy's - Store Manager

EssilorLuxottica Group•Humble, TX

3d•Onsite

About The Position

The Store Manager is an on-the-floor leader who performs store functions while guiding and role-modeling for the team. The manager coaches, develops, and inspires Associates to serve as Sunglass Hut ambassadors and deliver the Sunglass Hut Experience, creating a service-focused environment that supports sales and company objectives. The role develops store strategies and financial results, leads staffing and team development, builds customer relationships, and ensures brand and operational standards are consistently executed.

Requirements

High school diploma or equivalent.
At least 2 years of previous leadership experience.
Demonstrated expertise in every aspect of store operations.
Detail-oriented.
Ability to use critical thinking to execute store operations.

Nice To Haves

Customer service and/or retail experience.

Responsibilities

Use Sunglass Hut Experience tools to deliver the sales plan and company objectives.
Develop the store’s strategic plan to achieve financial results.
Drive sales by identifying opportunities to achieve personal and store goals.
Coach, develop, mentor, and inspire the team to improve store performance.
Build careers, encourage teamwork, and retain talent through a development-focused environment.
Network, recruit, hire to staffing needs, and train using onboarding tools.
Create individual development plans to support team growth.
Create a motivating work environment that reflects the brand’s integrity.
Build an emotional connection within the team that supports sales and consistent delivery of the Sunglass Hut Experience.
Spend an average of 100% of working time on the sales floor.
Develop customer relationships through interaction and feedback.
Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
Stay knowledgeable about products, new merchandise, and fashion trends.
Ensure the team represents the brand effectively.
Execute operational policies and procedures and maintain brand standards.
Communicate promotions, contests, and incentives to the team.