External MIT

Circle K Stores•Scottsdale, AZ

1d•Onsite

About The Position

The Store Manager leads and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The role includes working with limited direction and supervision while maintaining an effective management and leadership presence. Most work is indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may be exposed to occasional cold temperatures while overseeing work in a walk-in cooler or freezer, as well as occasional noise. The job is based at 10200 N Scottsdale Rd, Scottsdale, Arizona 85253, with flexible shift availability across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the conditions described in the job description.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Nice To Haves

Retail sales experience.

Responsibilities

Recruit, hire, train, and manage employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to Company standards.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers, resolve customer complaints promptly and professionally, and promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals; supervise employees to ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and conduct other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.