Store Manager-07 - Store 06399
About The Position
The CVS Health Store Manager is a single-unit retail leader responsible for leading the store team to achieve operational and service excellence. The manager oversees Front Store crew and management colleagues, coaching and inspiring them while communicating effectively, applying standard operating procedures and best practices, supporting all departments, and scheduling to meet business needs. The manager models CVS Health’s Heart At Work behaviors and HelpingWithHeart Actions. The role involves developing talent, staffing and scheduling the store, improving performance measures, maintaining a safe and compliant working environment, overseeing training, and keeping direct reports engaged and focused on business goals. The Store Manager collaborates with pharmacy and other in-store teams, partners with the Front Store District Leader on priorities and initiatives, and represents CVS Health positively in the community. This is a full-time position with anticipated weekly hours of 45. The role requires flexible scheduling, including early morning and evening shifts, at least two closing shifts per week, and at least four weekend shifts per month. Physical requirements include standing and walking for extended periods and lifting or exerting force up to 50 pounds occasionally.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Completion of all required training for the current role within the required timeframe.
- 1–3 years of prior relevant work experience.
- Ability to work flexible schedules, including early morning and evening shifts, at least two closing shifts per week, and at least four weekend shifts per month.
- Ability to lift and exert up to 50 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
- Ability to stand and walk for an extended amount of time.
Nice To Haves
- Pharmacy Technician Licensure.
- Bachelor’s degree.
Responsibilities
- Cultivate and maintain a healthy talent pipeline, including oversight of Front Store and cross-trained colleague performance and development, career progression, hiring, training, performance management, and termination when required.
- Ensure appropriate staffing by scheduling to demand, publishing schedules three weeks in advance, and managing store labor spending.
- Improve store performance measures, including sales, service, loyalty, shrink, and compliance, by coaching colleagues and working with the team to identify and address operational barriers.
- Maintain a safe, high-quality working environment that complies with regulatory and company standards.
- Oversee timely, quality training for Front Store and cross-trained colleagues.
- Conduct regular check-ins with direct reports to track business goals and maintain team engagement.
- Maintain working relationships with the Rx District Leader, Pharmacy Manager, pharmacy team, and other in-store teams to support a one-team approach and total-store staffing pipeline.
- Partner with the Front Store District Leader to establish store priorities, implement initiatives, and engage colleagues.
- Represent CVS Health through professional behavior and positive engagement in the community.
Benefits
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Other resources, based on eligibility.
- Eligibility for a CVS Health bonus, commission, or short-term incentive program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
