Store Manager - Naples, FL

Sea Bags•Naples, FL

2d•Onsite

About The Position

Sea Bags is seeking a full-time Store Manager to lead its new pop-up location in Naples, Florida. The role focuses on delivering excellent customer service, sharing the Sea Bags brand story, supporting daily store operations, and leading the team in a small-store environment. Sea Bags makes totes, handbags, and accessories in the USA from recycled sailboat sails.

Requirements

Customer-focused mindset and passion for engaging with people.
Strong communication and organizational skills.
Ability to learn and articulate company history and product details.
Comfort using a point-of-sale system and iPad.
Basic knowledge of Microsoft Office, including Word and Excel.
Team player with a can-do attitude who is willing to support as needed.
Ability to lift up to 50 lbs. and stand for extended periods.
Proven ability to multitask in a fast-paced environment.
Availability to work flexible shifts, including occasional longer shifts based on business needs.

Nice To Haves

Previous experience in sales, customer service, or another customer-facing role.

Responsibilities

Provide exceptional customer service and share the Sea Bags brand story.
Engage customers with product knowledge and recommendations.
Direct and support daily store operations, including sales transactions and merchandising.
Collaborate with the team to create a welcoming and enjoyable shopping experience.
Lead and support the team in achieving sales goals while maintaining Sea Bags brand standards.
Oversee merchandising, inventory, and store presentation to keep the location organized, well-stocked, and on brand.
Train and coach employees on company policies, sales techniques, product knowledge, and customer experience.
Process sales transactions, returns, and exchanges accurately and efficiently.
Maintain clear and consistent communication with team members and leadership.