STORE MANAGER - CHARLOTTE, TN STORE #7061

Dollar General•Charlotte, TN

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and staffing; store operations and inventory; customer service; safety and security; cash controls; and compliance with company procedures. The manager opens the store at least twice per week and closes it at least twice per week.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding termination when appropriate.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is properly staffed and opened and closed effectively each day; open it at least twice and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee the staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools required to perform its tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.