Store Manager, West County Mall

Knitwell Group • Des Peres, MO

3d • Onsite

About The Position

As a Store Manager at LOFT, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and community engagement. You will coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

Requirements

• Bring a hospitality mindset when engaging with customers and associates.
• Strong people management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans to drive results.
• Action-oriented mindset with the ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• 2+ years of retail Store Manager or service industry experience.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to use the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment where associates feel welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, budgeting, and payroll.
• Analyze reporting to develop short- and long-term retail plans.
• Manage day-to-day store operations, including opening and closing.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed