About The Position

Lovisa is seeking a fashion-focused Store Manager to lead a high-energy retail team and deliver exceptional customer experiences. The role is responsible for developing the team, achieving sales results, and maintaining a vibrant, customer-focused store environment. The Store Manager leads daily operations, manages stock and visual presentation, and supports team development and performance in line with Lovisa’s brand values and culture commitments.

Requirements

  • Confident and enthusiastic leadership.
  • Fashion-focused, with the ability to inspire and motivate a team to deliver on-trend customer experiences.
  • Confidence managing store operations, driving results, and creating a positive team culture.
  • A customer-first approach and commitment to creating memorable in-store experiences.
  • Drive to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day store operations and ensure stock is well-managed and beautifully presented.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong connection within the team.
  • Provide ongoing development and training to improve team skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases jewellery trends and attracts customer attention.

Benefits

  • Paid day off on your birthday.
  • Discounts on jewellery.
  • Access to exclusive competitions and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • Career growth opportunities, including potential international pathways.
  • Supportive, fun, and collaborative team environment.
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