Store Manager In Lumberton Nc

Dollar General•Lumberton, NC
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is adequately staffed, opened and closed effectively, and operated in accordance with company policies and procedures. The manager leads employee recruitment, hiring, training, development, performance evaluation, and retention; oversees inventory, merchandising, customer service, safety, security, cash controls, and store finances; and completes required paperwork and documentation. The position involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. It also regularly requires driving and providing personal transportation for bank deposits and occasionally for meetings or visits to other stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Regularly drive and provide personal transportation for work-related tasks.
  • Certain store locations may give preference to bilingual Spanish speakers.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, develop, evaluate, and retain qualified employees in accordance with labor laws and company policies.
  • Ensure appropriate staffing and personally open and close the store at least twice per week each.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Recommend employee pay rates and advancement, and address performance gaps through solutions or counseling, up to and including termination.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, replenishment, seasonal plans, inventory, and cycle counts to meet or exceed in-stock targets.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store environment and ensure the store has the tools needed for required tasks.
  • Ensure employees follow company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive and provide personal transportation for bank deposits, management meetings, and occasional visits to other Dollar General stores.
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