Store Manager In Cape Girardeau Mo

Dollar General•Cape Girardeau, MO
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; financial controls; customer service; and the safety, security, and condition of the store. The manager also completes required paperwork and documentation and follows company policies, procedures, and communications.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; lift up to 40 pounds frequently and up to 55 pounds occasionally; and climb a ladder occasionally.
  • Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of retail management experience.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
  • Conduct performance evaluations, address employee performance or conduct issues, recommend pay and advancement, and provide counseling up to and including termination.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is opened and closed effectively each day; personally open at least twice weekly and close at least twice weekly.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, signage, and proper use of fixtures in accordance with company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store environment for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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