STORE MANAGER - 21 and older only - TERRE HAUTE IN

Dollar General•Terre Haute, IN

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, and staffing. The role oversees employee recruitment, selection, training, evaluation, performance management, and compliance with labor laws and company policies. The manager ensures the store is appropriately staffed and opened and closed effectively, personally opening and closing at least twice per week. The position monitors operating statements and business trends, manages ordering and inventory, and ensures merchandise is staged, stocked, stored, and presented according to company practices. It maintains inventory accuracy, financial integrity, cashier accountability, security, cash controls, and a clean, safe shopping and working environment. The Store Manager also leads customer service, ensures employees follow company policies and procedures, and completes required paperwork and documentation.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps, provide counseling, and make recommendations regarding pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is appropriately staffed and opened and closed each day; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage in accordance with company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store and ensure the store has the tools needed for required tasks.
  • Ensure employees follow company policies and procedures and complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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