STORE MANAGER - CUYAHOGA FALLS, OH STORE #14740

Dollar General•Cuyahoga Falls, OH

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance while ensuring the store is appropriately staffed and opened and closed each day. The manager opens and closes the store at least twice per week each. The Store Manager monitors operating results, sales and profitability, expenses, shrink, ordering, and inventory. The role ensures merchandise is stocked and presented according to company practices, maintains accurate inventory and financial controls, and provides leadership in customer service. The manager also maintains a clean, organized, safe, and secure store; ensures necessary tools are available; follows company procedures; and completes required paperwork and documentation by established deadlines. The position involves frequent walking and standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds frequently and up to 55 pounds occasionally; and occasionally climbing a step ladder to six feet. The work environment is fast-paced with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including basic arithmetic and percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies; maintain appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure effective daily store opening and closing and open and close the store at least twice per week each.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise using company work processes.
Ensure merchandise presentation, pricing, signage, and fixture use follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead the delivery of superior customer service.
Maintain a clean, organized store and a safe and secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and make deposits.