About The Position

Store Managers develop, support, and hold store teams accountable while delivering Lidl’s customer shopping experience. The role takes ownership of store performance and calls for proactive leadership, adaptability, efficient multitasking, and a focus on identifying training needs and developing employees. The Store Manager Trainee helps provide customers with high-quality, low-price, hassle-free shopping. The position manages the performance and well-being of a store and its 15 to 60 team members, depending on store volume. It provides excellent customer service, drives improvement in store KPIs, recruits and develops the team, and provides hands-on support for operational work. It also helps ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Requirements

  • Must be 21 years of age or older.
  • Have 1–2 years of management experience and a bachelor’s degree, or 3–5 years of management experience.
  • Demonstrate determination to complete tasks on time, meet store targets, and maximize productivity.
  • Have experience leading and developing a team in a fast-paced environment.
  • Have excellent customer service skills, including patience and the ability to de-escalate tense situations.
  • Be willing to participate daily in physical store operations, including stocking, cleaning, and ringing.
  • Ability to lift, move, carry, or slide product over 50 pounds.
  • Ability to reach above the head to heights greater than 10 inches.
  • Ability to obtain and maintain ServSafe certification.
  • Ability to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

  • Manage the performance and well-being of the store and its team members, totaling between 15 and 60 employees depending on store volume.
  • Ensure excellent customer service throughout the store and serve as the lead point of contact for customer needs.
  • Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
  • Recruit, train, and develop the team.
  • Provide hands-on support for store operations, including cash management, working stock, cleaning, and other essential functions.
  • Ensure a safe, positive, and productive working environment for store employees in accordance with company and legal policies and procedures.

Benefits

  • 10% employee-only discount on purchases made at Lidl stores.
  • Medical and prescription, dental, and vision coverage.
  • Paid holidays and paid time off (PTO) for sickness or vacation.
  • A dedicated training plan.
  • 401(k) plan with a 5% company match.
  • Voluntary term life and AD&D insurance.
  • Total Well-Being Program.
  • Employee referral bonuses.
  • Performance-based pay incentives for meeting quarterly goals.
  • For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.
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