About The Position

Store Managers develop, support, and hold their store teams accountable while delivering Lidl’s customer shopping experience. The role calls for taking ownership of store performance, working hands-on to complete operational tasks, and proactively addressing operational and personnel challenges. Store Managers shift between tasks and projects, assess training needs, and prioritize employee development while supporting Lidl’s focus on high-quality, low-price, hassle-free shopping. The position manages the performance and well-being of the store and its team, which may include 15 to 60 employees depending on store volume. It provides excellent customer service, monitors and improves store KPIs, recruits and develops employees, and supports daily store operations. The role also promotes a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Requirements

  • Must be 21 years of age or older.
  • Have 1–2 years of management experience and a bachelor’s degree, or 3–5 years of management experience.
  • Demonstrate determination to complete to-do lists on time, meet store targets, and maximize productivity.
  • Have experience leading and developing a team in a fast-paced environment.
  • Have excellent customer service skills, including the patience and ability to de-escalate tense situations.
  • Be willing to participate daily in store physical operations, including stocking, cleaning, and ringing.
  • Ability to lift, move, carry, or slide product weighing over 50 pounds.
  • Ability to reach above the head to heights greater than 10 inches.
  • Ability to obtain and maintain ServSafe certification.
  • Ability to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

  • Manage the performance and well-being of the store and all team members, totaling between 15 and 60 employees based on store volume.
  • Ensure and provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
  • Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
  • Recruit, train, and develop the team.
  • Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
  • Ensure a safe, positive, and productive working environment for store employees based on company and legal policies and procedures.

Benefits

  • 10% employee-only discount on purchases made at Lidl stores.
  • Medical and prescription coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid holidays and paid time off (PTO) for sickness or vacation.
  • Dedicated training plan.
  • 401(k) plan with a 5% company match.
  • Voluntary term life and AD&D insurance.
  • Total Well-Being Program.
  • Employee referral bonuses.
  • Performance-based pay incentives for hitting quarterly goals.
  • For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.
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