Store Manager in Training

Circle K Stores•Carmel, IN
•Onsite

About The Position

The Store Manager in Training is responsible for leading store operations, employees, customer service, site standards, communication, and financial performance. The role recruits, hires, trains, schedules, and supervises employees; maintains a clean, stocked, organized, and professional site; supports positive relationships with customers, suppliers, and the neighboring community; and ensures employees follow safety procedures and company standards. The position also oversees site records and reporting, merchandise presentation and pricing, and analysis of sales, expenses, budgets, forecasts, and profits. Work is primarily indoors, with some outdoor duties and occasional exposure to cold temperatures and noise.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the conditions described.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
  • Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
  • Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
  • Valid driver's license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.

Nice To Haves

  • High school diploma or GED.
  • Experience in retail sales.

Responsibilities

  • Recruit, hire, train, schedule, supervise, motivate, and provide written performance appraisals for employees.
  • Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to company standards.
  • Promote excellent customer service and resolve customer complaints promptly and professionally.
  • Develop positive, professional relationships with suppliers and promote a safe, positive image in the neighboring community.
  • Train employees on customer service, site image, marketing execution, and safety procedures.
  • Ensure employees receive timely communication and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to meet objectives.
  • Organize and maintain site files and manuals, and ensure required reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced, and employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, manage merchandise margins, safeguard and account for money received and disbursed, and perform other financial analysis needed to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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