Store Manager in Training

Circle K Stores•Franklin, IN

About The Position

The Store Manager in Training performs store management responsibilities, including leading and supervising employees, maintaining customer service and site standards, overseeing training and communication, organizing store operations, and managing financial performance. The role requires working with minimal direction and supervision and serving as an effective manager, supervisor, and leader. The position is based at 349 N Morton St, Franklin, Indiana 46131. Work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter cold temperature extremes while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically based on business necessity.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described for Customer Service Representative and Assistant Site Manager roles.
Ability to supervise and manage functions described for Customer Service Representative and Assistant Site Manager roles.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to deliver excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and understand and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.