Store Manager in Training

Serv-U-Success•Oregon, OH

35d•$42,588 - $56,160

About The Position

The Store Manager in Training is a hands-on leadership role preparing the employee to lead a store. The role begins with up to 90 days of training alongside a Field Operations Manager. During this period, the employee learns Serv-U-Success operational processes, technology, leadership expectations, and customer partnerships without immediate responsibility for managing a team or overseeing all daily store operations. After training, the Store Manager serves as the operational leader of the store, setting standards for execution, accountability, and customer service. The manager leads and develops team members, maintains safe and efficient operations, and works with customer leadership and the Field Operations Manager to drive sales, strengthen customer relationships, and develop future leaders. Availability is needed from 6:00 a.m. to 6:00 p.m. on weekdays and weekends, with average hours of 40–45 per week. Pay is $42,588–$56,160 per year, based on experience, with additional bonus and incentive programs and a weekly phone stipend.

Requirements

Three or more years of management experience, preferably in retail or a related field.
Strong leadership, coaching, communication, and relationship-building skills.
Excellent organizational, planning, and problem-solving abilities.
Comfort using mobile technology and workforce management systems.
Flexibility to work nights, weekends, and holidays, and to travel between store locations as needed.
Valid driver's license, reliable transportation, and proof of insurance.

Responsibilities

Oversee daily store operations and ensure outstanding execution.
Plan daily priorities, delegate work, and ensure tasks are completed.
Maintain standards for merchandising, backroom organization, inventory availability, and overall store presentation.
Partner with leadership to resolve issues quickly and build relationships.
Provide day-to-day leadership, coaching, and direction.
Foster a positive, respectful, and accountable team culture.
Coach employees to build their skills and identify and develop high-potential talent.
Use reporting tools to drive operations.
Manage labor, scheduling, and operational efficiency.
Build customer partnerships through reliable execution and responsive service.
Maintain a safe, organized, and compliant work environment.
During training, work with a Field Operations Manager to learn operational processes, technology, leadership expectations, and customer partnerships.