Store Leader

Carhartt•NASHVILLE, TN
•Onsite

About The Position

The Store Leader is responsible for delivering an engaging, efficient, and personalized retail consumer experience and translating the Carhartt story at the store level through consumer experience initiatives, visual merchandising, and visual standards. The role leads associate engagement and development, analyzes local market trends and operational data, and develops and executes strategies to achieve store sales goals and performance metrics. The Store Leader also oversees store controls and operating standards, profitability, team safety, external partnerships, community engagement, recruitment, staffing, and succession planning. The position is on-site in a retail store, involves retail hours and national travel of up to 20%, and reports to the District Leader.

Requirements

  • Bachelor's degree or equivalent work experience in lieu of a degree.
  • At least 4 years of retail management experience; store manager experience preferred.
  • Experience in sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
  • Experience in staffing, coaching, counseling, training, and development.
  • Excellent organization, prioritization, and communication skills.
  • Exceptional teamwork and collaboration skills.
  • PC skills, including POS systems and Microsoft Office.

Nice To Haves

  • Store manager experience.

Responsibilities

  • Deliver exceptional consumer experiences that are engaging, efficient, and personalized.
  • Execute consumer experience program initiatives, visual merchandising, and visual standards to bring the Carhartt story to life in the store.
  • Lead associate engagement and foster a positive, collaborative team environment.
  • Develop, train, coach, and provide feedback to leaders and associates using appropriate performance and talent management tools.
  • Analyze local market trends and operational data, including product mix, trends, local needs, competition, wages, and events.
  • Develop, analyze, and execute revenue-building strategies to achieve or exceed store sales goals, performance metrics, and consumer expectations, adjusting as needed.
  • Collaborate with internal partners to execute store controls and operating standards, including policy and procedure administration.
  • Take responsibility for store profitability and team safety.
  • Develop and foster external partnerships for the benefit of the store.
  • Engage with the local community and encourage associate ideas for building brand awareness through events and volunteer opportunities.
  • Develop and implement proactive recruitment strategies to maintain year-round staffing levels.
  • Use talent identification processes to build an internal bench, maintain a candidate network, hire exceptional people, and create personalized succession paths.
  • Take ownership of individual development and professional growth.
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