Store Leader - Delray Beach

Faherty Brand•Delray Beach, FL

23h

About The Position

The Store Leader is the business owner of the store, responsible for driving profitable growth, protecting the brand’s fiscal health, and developing a high-performing team. The role combines hospitality, people leadership, operational excellence, and P&L management, with an emphasis on empowering the team to deliver consistent results even when the Store Leader is absent. The Store Leader leads team culture and talent development; models product knowledge and styling; maintains visual, operational, inventory, safety, and loss-prevention standards; and uses business reporting and analytics to guide decisions. The role also leads clienteling and omnichannel execution, builds community partnerships, and plans and evaluates events for measurable business impact. Store Leaders may contribute to broader company initiatives through stretch assignments, cross-functional task forces, and field-level insights. This is a salaried, exempt position. Schedule and commitment are determined by business needs. The role requires open availability for nights, weekends, and holidays, with consistent weekend presence. The company aims to provide one weekend off per month to leaders who maintain a self-sufficient, high-performing ready-now bench. The work involves prolonged standing and walking, ladder use, reaching, bending, kneeling, and handling product or boxes weighing at least 40 pounds in a fast-paced retail environment.

Requirements

Extensive experience in retail or hospitality leadership.
Proven P&L accountability.
Experience producing community-based marketing results.
Availability to work nights, weekends, and holidays.
Ability to stand and walk for up to eight or more hours and safely climb ladders, reach, bend, and kneel.
Ability to lift, push, pull, and move boxes or product weighing at least 40 pounds.
Ability to work in a fast-paced environment involving guest service, administrative work, and physical inventory processing.
Ability to visually inspect product quality, fabrication, and styling details.

Responsibilities

Lead with servant leadership, foster psychological safety and candid feedback, and model the company’s core values.
Recruit and curate talent, maintain a pipeline of prospective candidates, identify high-potential bench talent, and prepare team members for advancement.
Conduct regular structured one-on-one sessions and provide ongoing real-time coaching and feedback.
Model the brand’s style guide and build team expertise in product, fabrication, and outfitting.
Use retail platforms and digital tools to streamline operations and improve the guest journey.
Apply visual standards and optimize floor layout and product placement to support units per transaction, average order value, and sell-through.
Maintain store readiness, floor and back-of-house organization, operational excellence, and inventory integrity.
Lead loss prevention, shrink control, audits, and safety compliance; train the team in shortage reduction and safety practices.
Analyze P&L reports and manage business levers such as margin, payroll, shrink, and expenses.
Use merchandise reporting and analytics to assess performance and adapt business strategy.
Lead the team’s selling methodology, using authentic guest connections and lifestyle discoveries to build loyalty.
Ensure detailed guest profiles are recorded in the clienteling platform, including at least three unique lifestyle facts for each interaction.
Set and monitor outreach goals, hold associates accountable for consistent, high-quality client outreach, and analyze clienteling results and revenue.
Own digital fulfillment, including SFS and BOPIS, with a customer-first approach.
Represent the brand in the local community and build relationships with partners, business owners, community leaders, influencers, and wholesale partners.
Plan and execute in-store and off-site events that align with brand standards and drive measurable traffic and business results.
Track and report event sales impact, new guest acquisition, client data capture, and attendee conversion to appointments.
Contribute to brand-wide growth through stretch assignments, cross-functional task forces, and field-level insights.
Work a consistent weekend schedule and remain available for nights, weekends, and holidays.
Stand and walk for shifts of up to eight or more hours; climb ladders; reach, bend, and kneel; and lift, push, pull, or move items weighing at least 40 pounds.
Inspect product quality, fabrication, and styling details and move between guest service, administrative duties, and physical inventory processing.