Store Leader - Delray Beach

Faherty Brand•Delray Beach, FL

1d•Onsite

About The Position

The Store Leader is accountable for the overall performance of the store, serving as a proactive business owner who drives profitable growth, protects fiscal health, develops a high-performing team, and delivers an excellent guest experience. The role combines people leadership, retail and visual execution, operational stewardship, data-driven P&L management, clienteling, and community engagement. The Store Leader is expected to model Faherty’s values, build a team capable of sustaining strong results in their absence, and contribute insights and leadership to broader company initiatives. The position requires extensive retail or hospitality leadership experience, proven P&L accountability, and community-based marketing results. It is salaried and exempt. The schedule is dictated by business needs and requires open availability for nights, weekends, and holidays, with consistent weekend presence. The company strives to provide one weekend off per month to leaders who maintain a self-sufficient, high-performing ready-now bench. The work is active and fast-paced, involving extended periods standing and walking, movement through sales-floor and back-of-house areas, physical inventory work, and frequent shifts between guest service and administrative responsibilities. The Store Leader must also perform visual merchandising tasks and handle product and boxes weighing at least 40 pounds.

Requirements

Extensive experience in retail or hospitality leadership.
Proven P&L accountability.
Experience delivering community-based marketing results.
Availability to work nights, weekends, and holidays.
Ability to stand and walk for the duration of a shift, up to 8+ hours.
Ability to safely climb ladders, reach, bend, and kneel.
Ability to lift, push, pull, and move boxes or product weighing at least 40 pounds.
Ability to work in a fast-paced environment and pivot between guest service, administrative work, and physical inventory processing.
Ability to visually inspect product quality, fabrication, and styling details.

Responsibilities

Lead the store with a servant-leadership approach, foster psychological safety, and encourage open communication and courageous feedback.
Recruit and curate a diverse talent community, maintain a pipeline of prospective candidates, identify high-potential team members, and prepare them for future roles.
Conduct regular structured one-on-one sessions and provide ongoing, real-time feedback and coaching.
Model the Faherty style guide and build team expertise in products, fabrication, and outfitting.
Use retail platforms and digital tools to streamline operations and improve the guest journey.
Translate visual directives into effective local floor layouts and product placement that support units per transaction, average order value, and sell-through.
Maintain store and back-of-house standards, operational readiness, and inventory integrity.
Conduct audits, control shrink, protect store assets, and ensure team safety and compliance with safety standards.
Model Faherty’s values and maintain a professional, composed, and influential presence with team members, guests, and headquarters partners.
Present store performance and team development clearly to headquarters partners using data-driven results.
Analyze P&L reports and manage business levers including margin, payroll, shrink, and expenses.
Use merchandise reporting and analytics to inform and adjust business strategy.
Lead execution of the brand’s relational selling methodology and ensure guest interactions build authentic connections and loyalty.
Ensure accurate, detailed guest profiles are recorded in the clienteling platform, including at least three unique lifestyle facts for each interaction.
Implement and hold the team accountable to a consistent outreach strategy and company engagement goals.
Analyze clienteling results, drive repeat-client revenue, and meet dollar-generated targets through digital engagement.
Manage SFS and BOPIS with the same urgency and customer-first approach as the physical store.
Represent the brand in the local community, identify networking and engagement opportunities, and build relationships with partners, business owners, community leaders, and influencers.
Plan and execute in-store and off-site brand events that align with brand standards and generate measurable traffic and return on investment.
Track and report event sales impact, first-time guest acquisition, guest-data capture, and attendee conversion to appointments.
Lead stretch assignments, participate in cross-functional task forces, and provide field insights that inform company standards and programs.
Maintain a consistent weekend presence and work nights, weekends, and holidays as business needs require.